eBay

Item Description

Product Details

Photo Representation:	Actual
Included:	HP EliteBook 865 G11 16" Ryzen 7 PRO 8840U 32GB RAM 512GB SSD NO OS Tested No other peripherals included, only what is pictured.
Condition:	Pre-Owned. Good.

Cosmetic Condition:	Unit is in good condition and has been tested. Cosmetic wear and scratches, no adapter or OS. No other peripherals included, only what is pictured. Tested for Key Functions F3/C3. All Data Sanitized.
Compliance Level:	Tested for Key Functions F3/C3. All Data Sanitized.
Warranty:	We include a full 30-day warranty. Please contact us using the “Other” option if you encounter issues or have any questions or concerns about a product, and we will work on a solution.

Synetic REC Cross Reference Table
This table reflects our functional (F1, F3, F6) and cosmetic (C2–C9) grading, as well as data sanitization status, aligned with R2v3 REC categories. Descriptions may vary slightly but match the intent of the standard.

Cosmetic Description	Functionality Description	Cosmetic Category	Functional Category
Grade A – New in Box/New Open Box New, unused equipment in the original packaging where factory seals have been broken. New, out of box, unused equipment removed from original packaging with no signs of wear or alteration.	Like New – Data sanitized Meets OEM specifications for full original functionality. Zero defects.	C8/C9	F6
Grade B – Used Excellent/Used Very Good Overall excellent cosmetic condition. Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition. No missing parts.	Tested for key functionality – Data sanitized A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests. Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive). Secondary functions may not be tested or working.	C5/C6	F3
Grade C – Used Good Cosmetic blemishes include scratches and other surface imperfections from consistent use, but equipment is in good overall condition. Minor dents, scratches, and discoloration. Small dents and small areas of discoloration may be present from the removal of tags.	Tested for key functionality – Data sanitized A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests. Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive). Secondary functions may not be tested or working.	C4	F3
Grade C-, C/O – Used Fair Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches. Moderate dents, scratches, and discoloration. C3 is further characterized by cosmetic issues affecting display devices, such as dead pixels, backlight irregularities, and/or spots.	Tested for key functionality – Data sanitized A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests. Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive). Secondary functions may not be tested or working.	C3	F3
Grade D – Used Poor – Heavy Use and Age Cosmetic blemishes are significant, such as multiple heavy dents, cracked case, delamination, and excessive spots on screen. Damage to latches, hinges, keyboards, etc. are prevalent. Critical parts are missing.	Tested for key functionality – Data sanitized A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests. Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive). Secondary functions may not be tested or working.	C2	F3
Grade F - Scrap Device exhibits physical defects or damage that prohibit testing or are not eligible for repair.	Scrap – Data Sanitized/No Data Damaged (for materials recovery)	C1	Scrap/F1

8.1.4.9-F REC Cross Reference Table – Cosmetic-Functional Rev C 1.0.docx

Effective Date: 09-19-24

Shipping Information

Shipping to: Continental United States.

Once payment is received, we will attempt to ship all items within 24-48 hours, excluding weekends and holidays. See the terms of the sale to understand projected shipping and handling time frame and costs.

The United States Postal Services restricts shipping some batteries or battery-containing devices. If necessary, we will contact you to provide an alternate delivery method or to change/cancel you order.

Local Pickup:

Local pickup is available for all items in our store.

Our regular hours are:

Monday-Thursday: 8:00 A.M. - 4:30 P.M.

Friday: 7:00 A.M. - 3:30 P.M.

Saturday-Sunday: Closed

If you choose local pickup as your shipping option, a 7.475% sales tax will be charged.

All local pickups must be scheduled. Please do not attempt a pickup without prior arrangement.

International Orders:

No international orders accepted.

Payment Information

Payments are expected within seven days of auction closing except in the cases of "Buy it Now" auctions, which require immediate payment. Failure to pay may nullify the auction, and we may contact other bidders and file a Non-Paying Bidder Alert with eBay. All credit card or PayPal accounts must be registered in the U.S. We do not accept other payment methods unless previously arranged.

Your account information must include your full shipping address, including apartment or suite number if applicable. All shipping rates are calculated based on costs for the continental United States.

Missouri residents will have a sales tax of 7.475% applied to their orders.

Terms and Conditions

It is the buyer’s responsibility to read and understand the Terms and Conditions, as they may be subject to change between auctions.

Details of all listings, including functionality or cosmetic issues are listed in the Details section of the listing.

Pictures for auction items are referenced as follows:

Actual Photo - The image is an exact picture of the actual item you will receive.

Sample Photo - The photo is of an in-stock item and accurately represents the quality and condition of the item but may not be the exact item you receive.

Stock Photo - This is a third-party image, which is not the actual item. It should be used for reference only.

Tested items have been processed for Key Functionality. Expansion ports, peripherals, and other components have not been tested and are not guaranteed unless otherwise noted.

Batteries are tested for Key Functionality, which does not include life expectancy or charge capacity, and are not warranted.

Projector lamps are accounted via projector timers. No guarantees are given as to actual lifetime.

If you would like a bulk auction for a listed product, please feel free to contact us so that we can create an appropriate listing for your needs. Bulk auctions are defined as at least five of an item.

Synetic Technologies