eBay

Shipping & Payment Return Policy Warranty Feedback

Shipping & Payment

Shipping Policy
We have warehouses in different locations in the United States: New York Warehouse, Georgia Warehouse, Texas warehouse, California Warehouse. We will prioritize shipments to you from the nearest warehouse. If a product in a warehouse has recently sold out, we will arrange for it to be shipped from another warehouse. Warehouses are open Monday through Friday and generally ship within 24 hours, excluding weekends, holidays and natural disasters.
If you do not receive your item, please contact us via eBay message.

Payment Policy
We Accept PayPal Payments Only
You can link your Visa, Mastercard, Discover or American Express card to your paypal account and use it to pay what you want,make it quick and safe!

Return Policy

Customer must contact US within 30 days of receiving shipment for approval of any return or exchange.
For returns caused by the seller's issues, the return shipping cost will be borne by the seller. Conversely, it shall be borne by the buyer.
Exchanges due to shipping errors by duoduoparts will not be subject to a restocking fee or shipping charges.
No returns or exchanges once item has been installed, used or modified.
We will exchange the item only if is defective or if customer receive the wrong parts.
Returns and/or exchanges must be done within 30 days from delivery date.
All returns and/or exchanges must be in brand new/uninstalled condition.

Warranty

We stand behind every product we sell.
All of our brand new items come with a 30-Days money-back guarantee.
We define the item as defective only if it doesn't function as described.
It is the buyer's responsibility to understand the item description before bidding.
We will replace the defective items, provided that they are in stock within the warranty period posted with the listing and the buyer return the original item and pay for the S&H cost for the replacement.
We will refund the purchase price if the replacement is not available or buyer prefers a refund and send the original item back at his/her own cost.
Shipping & handling cost are not refundable.
Man-made damage by abuse or wrong operation is not covered by this warranty.
No product liability insurance is assumed.

Feedback

We strive for 100% customer satisfaction! Feedback is very important to us.
Before giving us neutral or negative feedback, you can contact us first so that we can resolve your issue satisfactorily.


Product & Returns	Shipping	Contact
100% brand new products,designed for performance, No instructions included. Please enter your vehicle model at the top of the page and confirm that it is compatible before purchasing.	Handling Time: 1-3 business days. Items will be shipped to an ebay address, providing the correct address will minimize delays. Tracking information will be sent once the item has shipped. Warehouses are open Monday through Friday and generally ship within 24 hours, excluding weekends, holidays and natural disasters.	We have a friendly and dedicated support team to deal with any issues you may have with our products. For replacements, refunds, or technical issues for any reason, please contact us first via email or message and we are confident we can give you a satisfactory answer.