It’s new but came with missing parts so I replaced the parts that were missing which was the garbage canister & the extendable wand stick that goes inside of the hose. The garbage canister has to be opened from the bottom with your finger. The Dyson Ball Animal 3+ Upright Vacuum Cleaner is a powerful and efficient cleaning solution for pet owners. With its bagless design and cyclonic filters, it traps allergens and captures fine particles for a thorough clean. The convenient features like the included upholstery brush, cord length of 35 ft, and multiple color options make it a versatile choice for any home. This vacuum cleaner is lightweight at 17.33 lb and has a compact design with dimensions of 42.17 inches in height, 11.02 inches in width, and 15.51 inches in length.