Estimated delivery 3-12 business days
Format Hardcover
Condition Brand New
Description This book draws on a wide range ofpractical examples to describe how conflicts within organisations aretraditionally managed and the complementary conflict management methods that canbe employed. Discussion and questioning techniques as conflictmanagement tools are explained in simple and concise terms.
This book draws on a wide range ofpractical examples to describe how conflicts within organisations aretraditionally managed and the complementary conflict management methods that canbe employed. Stephan Proksch clearly explains these innovative methods and theirpotential applications. The central focus is on mediation as an effective formof conflict resolution. Discussion and questioning techniques as conflictmanagement tools are explained in simple and concise terms.
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