Notes

eBay Description – Professional Version

Thank you for visiting our store.
We truly appreciate your interest in our products and hope you will consider purchasing from us.

We are a Japan-based company selling items on eBay.
Although our feedback score is still growing, please rest assured that we provide careful packaging, prompt communication, and professional customer service at all times.

We also carry a wide variety of items.
Please feel free to browse our store, and if you are looking for a specific item not listed, do not hesitate to contact us — we will do our best to find it for you.

All items are cleaned and disinfected during inspection before shipment.

Please read and understand the policies below before making a purchase.
If you have any questions, feel free to contact us using the inquiry button at the top of the page.

Shipping

We ship via Japan Post, DHL, or FedEx with a tracking number.
Tracking information may take some time to appear on the carrier’s website.

Shipping is available only to the address registered with eBay.
We cannot ship to any unregistered address.

Handling time: up to 10 business days (excluding weekends and holidays in Japan).

Return Policy

Customer satisfaction is very important to us.
We accept unconditional returns within 30 days of item receipt.

Returned items must be in original condition.
Please contact us before returning any item.

International Buyers – Customs & Duties

For buyers in the United States:
Import duties and taxes are included in the item price or shipping cost.
Shipments are sent using DDP (Delivered Duty Paid), so no additional payment is required upon delivery.

For buyers outside the United States:
Import duties, taxes, and fees are not included and are the buyer’s responsibility.
Please check with your country’s customs office for details before purchasing.

If charges apply, they will be collected by the shipping carrier.

We do not undervalue items or mark them as gifts, as this is strictly prohibited by eBay policy.

Feedback & Support

We provide prompt customer support and respond to inquiries within 24 hours.

After receiving your item, we would greatly appreciate your feedback.

If the item arrives damaged, please send us photos of:

1. The entire item

2. The damaged area

3. The cushioning material inside the package

4. The outer shipping box

This will help us resolve the issue quickly.