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Q. The space between the fork blades is black and bumpy.
This is a natural phenomenon that occurs during the process of heating an alloy of copper and tin, which are organic materials. It is harmless to the human body, so you can use it with confidence.
Q. There are small bubbles and marks on the surface.
This is a phenomenon that occurs due to the manual process of making each and every product by hand during the organic manufacturing process.
Q. There are stains and yellow lines on the surface.
If the product changes color while in use, organic products are sensitive to temperature and humidity, and the color of the product may change depending on the acidity of the food. This is a natural phenomenon due to the nature of organic products. Due to the nature of the material being sensitive to temperature changes and humidity, yellow lines and stains may appear.
Q. What should I do if the product changes color or becomes stained?
If discoloration or stains occur, soak in vinegar water for about an hour or rub with a dry organic-specific scouring pad in the direction of the grain while the organic product is dry to remove them. *A dry 3M green scouring pad can also be used.
Q. What should I do if the product changes color or becomes stained?
If discoloration or stains occur, soak in vinegar water for about an hour or rub with a dry organic-specific scrubber in the direction of the grain while the organic product is dry to remove them.
*You can also use a dry 3M green dishcloth.
Q. Are there any precautions to take when storing it?
Organic is durable, so there are no restrictions on how to store it. However, if you remove moisture with a dry towel after washing and store it, you can prevent discoloration and stains. Also, organic dishes tend to change slowly when exposed to air, so keep them tightly sealed when not in use for a long time.
Q. Can I use it in a dishwasher, sterilize in boiling water, or use it in a microwave?
We do not recommend using dishwashers/boiling water sterilizers/oven/microwaves, etc. Organic has its own sterilization and antibacterial functions, so there is no need for separate sterilization. Also, since discoloration and staining may occur, we recommend using dishwashers after 3 months of organic to some extent.