1. Fast Replies
   We respond to all messages within 24 hours (Mon-Fri). If you don't hear from us, please message again - we'll prioritize your request.

2. Share Your Experience
   Enjoyed our product? We'd truly appreciate your positive feedback to help our small business grow.

3. Problem Solving
   Before leaving negative feedback:
   • Contact us first via eBay Messages
   • Allow 1 business day for our solution
   • We promise to make things right

Thank you for supporting our shop!

Shipping Time:
✔ Processing: 1-3 business days (excluding weekends/holidays)
✔ Local Warehouse (US/UK/AU/EU): 1-5 business days
✔ China Warehouse: 6-10 business days

Tracking & Support:
• Tracking number provided after shipment
• Contact us for any delays – we’ll help!

Thank you for your patience! 🚚

Eligibility:

✔ Defective Items: Notify us within 15 days of delivery for free replacement/refund
✔ Change of Mind: 30-day returns (item must be unused, in original packaging)

Process:

1. Contact us via eBay Messages for return authorization

2. Ship item back (buyer pays return shipping*)

3. Refund processed within 3 business days after receipt

We appreciate your trust and promise hassle-free solutions!