RV Travel Entry Door Lock Paddle Deadbolt Handle Knob Camper Trailer Latch&Key

We only accept payment through Paypal.
Please pay attention that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

1.The valid period of replacement/money back is 30 days from the date of receiving the item, if our product has any problem, please feel free to contact us and please note keep it in condition.
2. Our technician will check the item carefully before sending, also if you received a defective product, please keep it in condition and email us immediately, we will exchange a new one for you asap.
3. It is buyer's responsibility to pay for return postage and ship the item back to us. we will send it back at our cost if this item is defective as report.
For the repair of returned item, factory technician needs time to process it, so please be patient.
4. Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person.

We will ensure the quality of products and provide pre-sale and after-sales service.

If you have any questions, don't hesitate to contact us.

1.Please make sure to contact us before leaving any neutral or negative feedback. We'll try our best to help you solve the problem.   
2.All email will be answered within One working day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible. 
3.We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately. 
4.Before you give us neutral or negative Feedback, so that we can satisfactorily address your concerns. 
5.Good communication can fix all problems, we always believe that as long as you are willing to communicate with u .

On ebay we can receive most emails within 24 hours. Our normal working hours are 9am to 6pm, Monday to Friday in Beijing. No emails on holidays or weekends.