Baiwen is an innovative company focusing on producing cost-effective premium tools and accessories tools. We wish to help our clients improve their productivity by using our durable and affordable tools. We cares about customer's feedback, and are willing to hear your voice to make our products better to meet your needs.

1.We only ship the items to the address you have indicated, if we sent you the parcel to the correct address that you offered but you still cannot receive the parcel successfully,we are not in charge for it , so please check it carefully!!!

2.We will deliver the items within 1 days after payment received from PayPal. If  the items can't arrive at the exact time, please contact with us on eBay message, we will help you.

3.If you want to get the item fast, we also provide the international shipping, so you can contact with us, and  then we will give you a quote of the freight.

If you feel unhappy with your purchases, please contact us at first, we will work out the best solution for you immediately.

All items can be returned, for refund within 7 days after delivery . But postage cost is on you own.

You just mail the item back in the original condition and tell the tracking number, you will get your money back.

Please contract us if you have any good ideas or questions instead of leaving any negative, we will answer within 24 hours.

Not open dispute or leave negative, we are sure we can try our best to solve problem. Thank you for your understanding.

It is our pleasure to do business with you and hope you are satisfied with our products and services.

As we are running an business,your postive feedback and 5-star DSRS means a lot of to us.

We would very much appresiate it if you would leave us a 5-star postive feedback.