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If for any reason you're not completely happy with your purchase, please don't hesitate to reach out to us before leaving feedback. We're committed to ensuring that every customer is satisfied and will do our best to resolve any issues promptly. Your satisfaction is important to us, and we are here to assist you with returns, exchanges, or any concerns you may have.

Thank you for shopping with us!

Shipping Information:

• Handling Time: We strive to ship your order as quickly as possible. Your item will be shipped within 1-3 business days after payment is received.
• Shipping Method: We use Economy Shipping. The method will depend on the size and weight of the item, and we'll provide a tracking number once your order ships.
• Shipping Timelines: We do not participate in the eBay Guaranteed Delivery program. The delivery dates provided on the listing page are estimates and are based on standard shipping times.
• Domestic Shipping: You’ll receive a tracking number once your item is shipped. Estimated delivery time depends on your location.
• Shipping Upgrades: Expedited shipping options are available at an additional cost of $9.99. Please select expedited at check out. There will be no refunds on shipping costs. 
• Delivery Issues: If your item does not arrive within the expected timeframe, please contact us, and we will assist you with tracking and resolving the issue. For damaged or lost items, please reach out immediately so we can assist you with filing a claim.
• Packaging: All items are carefully packaged to ensure they arrive in the best possible condition. We will take extra precautions to safely package fragile or high-value items.

Return Policy:

• 30-Day Return Policy: We accept returns within 30 days of delivery. If you are not satisfied with your purchase for any reason, please contact us for assistance.
• Item Condition: The item must be returned in its original condition and packaging. If the item is damaged or used, we may not be able to issue a refund.

Return Shipping:

• If the item is defective or not as described: We will provide a prepaid return label for the return shipping cost at no extra charge to you.
• If the item is returned due to a change of mind: The buyer will be responsible for the return shipping costs.

Refund Process:

• Refunds will be processed once the returned item is received and inspected. We will issue a refund to the original payment method within 3-5 business days after receiving the item.

Exceptions:

• Items that are opened, used, or damaged by the buyer cannot be returned unless they are defective or not as described.

Exchange Policy:

• We do not offer exchanges for products. If you would like a different item, please initiate a return and place a new order.

Items Not Eligible for Return:

• Personalized or custom items are not eligible for return unless defective.
• Underwear is not eligible due to personal hygiene safety.
• Digital goods (e.g., software, downloadable items) are not returnable.

Damaged or Wrong Item Received:

• Please reach out to us directly through eBay messaging so we can solve your issue.
• To expedite your process please provide the following:

1. Clear photos of the item you received.
2. Photos of the packaging it arrived in, including any visible damage.
3. A photo of the shipping label on the package.