1.Q: When will my order be shipped?
A: We ship within 24-48 hours of receiving your order. However, we do not ship on Sundays.
2.Q: Where do you ship from, and what is the delivery time?
A: We ship from Connecticut, USA. Expected delivery time is 5-7 days.
3.Q: What if I entered the wrong shipping address?
A: Please contact us as soon as possible. We will try to help you correct the address, but changes may not be possible once the order has been shipped.
4.Q: What should I do if my package is lost or damaged?
A: If your package is lost or damaged, please contact us, and we will assist you in resolving the issue, offering either a refund or replacement.
5.Q: Do you offer expedited shipping?
A: Yes, we offer expedited shipping options. The cost and delivery time will be shown at checkout, or you can contact customer service for details.
6.Q: Can I return an order?
A: Most of our products offer 30-day returns, with variations in specific products.Please refer to our return terms or contact customer service for more details.