Shipping & Customs Policy (Read Carefully)

For USA Buyers Only (DDP - Duty Paid):

• All-Inclusive Pricing: The price you see is the final price.
• Customs & Duties Included: We ship via Delivered Duty Paid (DDP) for all US orders. We handle all import duties and local taxes on your behalf.
• No Surprise Charges: You will NOT have to pay any additional fees when your package arrives.

For International Buyers (Rest of the World):

• Customs & Taxes: For orders outside the USA, import duties, local taxes, and charges are NOT included in the item price or shipping cost.
• Buyer Responsibility: These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Returns & Refunds

• 30-Day Window: Returns are accepted within 30 days of receipt.
• Condition: Items must be returned unused, uninstalled, and in their original packaging.
• Shipping: Buyer is responsible for return shipping costs unless the item is defective or the incorrect item was sent.
• Inspection: Refunds are issued promptly after the item is received and inspected.

IMPORTANT: Voltage & Compatibility Warning

Please read before purchasing (especially USA & Canada buyers):

• Voltage: This item operates on 220V - 240V (Standard Indian/European voltage).
• USA & Canada Buyers: Your standard wall outlets are 110V. To use this item safely, you MUST use a Step-Up Voltage Converter (110V to 220V).
• Power Plug: This item features a standard Indian/European plug. A plug adapter is required for your local outlet and is not included in this sale.
• Safety Note: To ensure the longevity of your appliance, please use the correct voltage equipment. Using this item on incompatible voltage may cause performance issues or internal damage.

PLEASE NOTE: Images shown are for illustrative purposes only as the company may change the item?s design or packaging at any time; be assured you will receive the newest stock available.

FAQ (Quick Answers)

• Is the product authentic? 

Yes, we only sell 100% original and brand-new stock.

• Does this work in the USA? 

Only with a Step-Up Voltage Converter. It will not work if plugged directly into a standard 110V US outlet.

• Is a plug adapter included? 

No, we do not provide plug adapters or voltage converters.

• Do I have to pay customs? 

USA Buyers: No, we pay it for you.

Other Countries: Yes, if applicable in your region.

• Can I get a discount for bulk orders? 

Yes! Please message us before paying so we can offer a combined shipping discount.

Why Buy From Us?

• Trusted & Experienced: We specialize in sourcing 100% genuine, brand-new products.
• Fast Global Shipping: All orders are dispatched with a valid tracking number within 3 business days.
• Secure Packaging: We use professional-grade packaging to ensure your item arrives safely.
• Dedicated Support: Have a question? Our team is available to assist you via eBay messages.

Contact & Feedback

We strive for 100% customer satisfaction and 5-Star Positive Feedback. If you encounter any issues with your order, please message us via eBay before opening a case or leaving negative feedback. We are committed to resolving any concerns quickly and fairly.

Thank you for shopping with us!

Best Regards,

Team The Ease Appliance