Will ship in plain box packaging as these are custom configurations not available from the manufacturer. All cameras are brand new and never used. We have a lot of security camera products for sale, check out our store. Any questions ? Feel free to ask, we have many years of experience with many different manufacturers. Works with select Swann DVR's see below (if not paired to the correct DVR, it may not work at all, or some features may not work) Some returns may have a restocking fee.