• Orders ship within 1 business day via UPS, FedEx, or USPS. Tracking info will be provided. Local pickup may be available upon request..
• Signature Requirement: For items of higher value, we go the extra mile to provide you with peace of mind. These special deliveries may require a signature confirmation upon receipt. This step is taken to ensure that your purchase reaches you without any hiccups and remains in your capable hands.
• Local Pickup: For items listed as "Local Pick-up Only," please collect them within 10 business days of payment receipt. If you need more time or have questions, contact us. Our pickup location in St. Bernard, Cincinnati, Ohio, will be disclosed upon purchase confirmation, including detailed instructions and directions for your convenience.
At Return Stock Outlet, we're dedicated to your satisfaction. If there's an issue due to our error (defect, damaged shipment, or ad discrepancy), we cover return shipping and offer cost-free refunds/exchanges. You have 14 days to return items, with return shipping covered by us.
For non-error cases, buyers handle return shipping. Reach out before returning for a return authorization # and label. We refund within 3-4 days of product arrival, requiring unused condition returns, including your name/address and return reason.
Unwanted items or wrong purchases can be refunded, minus postage & 20% restock/packaging fees. Your contentment matters – contact us for any help you need.
Any product you return must be in the same condition you received it and be in the original packaging. Items with physical damage un-related to shipping are not covered under warranty. You MUST notify us within 48 hours if you receive an item that was damaged during shipping.