1: Please write any special request (e.g. Colors or Size) in PayPal Note when you make payment, because most of orders will be processed instantly and dispatched in same day.

2: Please confirm your detailed shipping address is up-to-date and same in your eBay and PayPal account before you make payment. Please include daytime phone number in your eBay address; your local postman or customs will use this phone number to contact you!

3: Serious bidders only, please. Orders will be cancelled and an unpaid item dispute opened if payment is not received within 4 days.

(1) We will ship your item(s) within 3 working day.

(2) We send to USA ,15-25 working days.

(3) UK / Auatralia / Canada ,15-35 working days.

(4) Europe , 15-35 working days.

(5) Other Countries, 20-45 working days.

(6) We can also provide express post by EMS(4-15 days) or DHL(4-8 days). The cost is higher than standard postage, about $ 30 or higher. If you want post by EMS or DHL, please contact us.Very reasonalbe shipping fee will be charged

(7) Import duties, taxes and charges are not included in the item price or shipping charges. if you still need to pay for the Import duties or taxes; we are unable to take any responsibility for this.

Refund or replacement request is available only the requests within 2 week after parcel received & returning the item as the same condition as received.
 Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.

Welcome to our store!

We are a company specializing in the research, development and production of Moissanite Loose Gemstone. Has been engaged in the Moissanite stone jewelry industry for more than 20 years.

We have our own factory and a number of professional designers in China. We can provide you with satisfactory design solutions or we can customize your own jewelry according to your design patterns (no secondary sales, confidentiality ).

We supply many products, including Moissanite Stone, Zirconia, and so on.

"High quality products, reasonable prices, high-quality customer service, and reliable reputation are our purposes.".

• Our working hours: Monday to Friday from 9.00 to 18.00
  
  Your feedback is very important to us. Please leave us positive feedback when you receive the product, with a detailed sales rating of five stars.
  
  If there are any issues with the product, please communicate with us before leaving neutral/negative feedback or opening an eBay/PayPal case. We will do our best to resolve your issue.
  
  However, due to the large number of emails received every day and different time zones, we make every effort to reply to your emails as soon as possible; We may not be able to reply to your email immediately. Please allow us to respond within 24 hours.

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