Payment must be made within 7 days after the auction end. OH residents must add 7.75% sales tax.
Winning bidder agrees to prepay for PC System after completion of auction.
We accept:Visa/Master card, Discover, American Express, Paypal.
We don't offer escrow or COD payment. Please be sure to include all necessary information to complete your order.

Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.

Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority $99.

Shipping to APO or PO BOX by USPS Priority $49. (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.

Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.

For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.

3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.

You will receive an official company invoice with a company phone number and warranty information.Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.

Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.

Dear customers. Because of new eBay seller contact information policy we unable to show our phone or mailing information on eBay page anymore. If you need to contact us please use “Ask a question” link at the very bottom of this page. Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information

General Questions

Do your systems come assembled or do I need to put it together?

All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.

If I do not order some key component like RAM or HDD, will my system be tested?

Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.

Will I receive manuals and drivers for system component?

Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.

If I buy operating system, will it be installed or do I have to install it myself?

When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.

I'm not sure what works together. Can you help?

Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.

Looking to add a part we don't have listed?

All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.

Warranty & TechSupport Questions

What do your warranties cover?

Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.

How do I get warranty service?

Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.

When can I get technical support?

Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends

How long is technical support?

Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.

Order processing & Shipping

How long will it take for my order to ship?

All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.

Do you require signatures on your shipments?

Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.

What if I'm not available to sign for my shipment?

If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.

Do you offer faster order processing and shipping option?

Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades ()