Please ensure to scroll down completely to read all our policies listed below.
About us: - Classic Ceiling Supplies and Heritage Plaster Products have been making plaster products for over 35 years.
- Some of our moulds are 150 years old, so we're sure we have what you are looking for!
Why wall air vent cover or decals? - Vents were traditionally used to add extra ventilation and draw up smoke from fireplaces and gas lamps during the Victorian era.
- However, today sometimes walls are sealed to maximise heat efficiency.
Description: - Proudly handmade in traditional moulds by our team of experts in South Australia. We're sure you won't find them at Bunnings!
- Crafted entirely from plaster. Buy local and Australian and support a small business!
- Suitable for all eras of buildings and interior design/home decor styles.
- Use this as a decorative air vent cover to your original or just use it as a feature.
- Indoor use only.
Colour: - Neutral, to be painted as you desire!
Installation: - Wall vents are easy to install.
- On a sealed wall, to get the original look, we recommend painting the ceiling area black so the vents 'pop'.
- The vent needs to be attached with ceiling adhesive (plaster mix) and held in place with two nails until the adhesive dries.
- We have the adhesive for sale in our store.
Packing and delivery: - Items will be packed securely and with the utmost care to prevent any potential damages.
- All packages are sent via Sendle. They can't deliver to Post Office boxes, auction houses, malls, furniture and retail stores, hospitals, military bases and airports.
Breakages: - Despite that we package our products like works of art, occasionally items do get damaged in transport by couriers.
- All our packages are insured.
- Once you receive the package, please take a photo of the packaging.
- If there are any breakages on the inside, we must be notified within 12 hours so we can raise a case with the freight company.
- Clear photos must be sent to us of: 1. the outside packaging, 2. the Sendle label on the outside, 3. the plaster damage and 4. the inside packaging.
- We will then inspect and upon our approval, we will send a replacement free of charge.
- Without the above details within the specified timeframes, we can't entertain replacements.
Pick up address:- 954-956 Port Road, Albert Park, SA, 5014, open 7am - 5pm weekdays and 9am - 2pm Saturday.
Returns: - 30-day return policy, buyer to pay for postage.
- Must arrive undamaged and in original condition.
- Upon inspection a refund will be issued minus a 10% restocking fee.
- Return address 954-956 Port Road, Albert Park, SA, 5014
Handling: - As we are a small business and a small team, up to a 10 day handling has been applied.
- We will endeavour to get packages ready for delivery as soon as possible.
- For collection, we will contact you when the goods are ready.
Extras: - For large orders, combining multiple orders, express orders, concrete vents or other questions, please do contact us!
- Visit our store for our other products.
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