Delivery address must be valid, if not on Royal Mail / Parcelforce database order will be cancelled.

We have been in the Polystyrene industry for 20 years, we know polystyrene and will ensure your item is delivered on time, and in quality packaging.
Manufactured and shipped from our warehouse in Cardiff.

** Items returned due to failed delivery and collection from sorting office can be posted again, buyer pays postage **

Returns.

If you wish to return a product or your whole order then we are happy to refund you on return of the item, providing it is new (unused), complete in all original packaging.

To return your items you must be within 14 days of receipt of your goods and we must receive the goods within 14 days after you have contacted us. The return postage costs are payable by the customer in this circumstance.

In order to return goods, please contact on ebay with details of your name, order number, items to be returned and reason for returning.

Refunds are made via the same method used for original payment and can take up to 3 working days to appear in your account.

When returning goods to us, please enclose a copy of your invoice along with details of which items are being returned and the reason for returning.

We will then process a refund for the goods unless stated otherwise.
Please note: Bespoke order items are non-returnable.