● Should you be worrying about how your order would be sent after the payment was done. As so, your order is already taken in process of packaging by a specialist, who knows his/her job pretty well, in our warehouse. Anyways, the order will be sent in 1 business days, and after 2 to 5 business days ,you should be able to meet your package.

● Our prior shipping carrier is USPS or FedEx, according to the product. Your tracking number ,which will show up in your message as package sent, should keep you reassuring while you play with it. If any suspicious information is spotted, please break in and let us know! We are eager to help, otherwise it gives us an illusion of nothing going wrong.

• No worry, just make sure that day is in 30 days after item received and go to Open-A-Return. In this case, you may wonder about the return shipping cost. We, too, wonder that one. Thus the rule is while no mistake is proved to be made by the Seller in the transaction, the Buyer will be responsible for the Return Label Cost.
• By the way, please forgive us refusing any return request in which the order is 31 days old or even older.

For a presumably defective product received, this one would be a bit tricky. Please tell us where the problem occurs, and our Customer Service and Technical Department will work it through with you. Pictures and videos can come in handy here.

* For any confusing or false description in the listing that causes a mis-purchase, please kindly remind us so we can improve our listings and continuously offer a better purchasing experience to you and to all our customers as well. Did it occur to be our mistake for the faulty transaction, we would be responsible for the return cost.

We wish you understand the pressures here, and our effort will always come to your aid.