| Ask: |
| Answer: |
| Can I save on postage when purchasing multiple items? |
| The highest postage class always applies. |
| Can I collect the goods myself? |
| Unfortunately, collection is not possible. |
| Do you ship abroad? |
| We ship everything worldwide by air freight. |
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| Which parcel service do you use? |
| DHL worldwide. |
| How long does it take until I receive my goods? |
| We ship daily. Parcels are picked up every working day (except Saturday) around 1 p.m. As a rule, you will receive your goods within Germany 24 hours later. |
| When will shipping take place? |
| Shipping takes place within 24 hours. Payments with Paypal are posted in real time. |
| How are smaller items shipped? |
| Smaller items are sent within Germany and abroad as a DHL letter.
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| What language can emails be written in? |
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