We accept paypal payment only.
2.We choose different shipping methods according to different regions.
3.We supply combined shipping. Please contact us for the combined shipping before you make payment.
|
Country |
Delivery Time |
||||||
|
Business Days |
7-10 |
10-15 |
15-25 |
25-35 |
35-45 |
＞45 |
|
|
United States |
Delivery Rate |
15% |
60% |
15% |
5% |
5% |
Refund / Resend |
|
Mexico / Canada / Brazil |
Delivery Rate |
2.5% |
5% |
35% |
55% |
2.5% |
Refund / Resend |
|
European Countries |
Delivery Rate |
6% |
25% |
45% |
15% |
9% |
Refund / Resend |
|
Other Countries |
Delivery Rate |
5% |
20% |
50% |
15% |
10% |
Refund / Resend |
5.Please note: ELLACCI does not include customs duties, local taxes and any other importation fees.
If there are some delayed troubles caused by Customs, such as the package detained in Customs, customer should take full responsibility for it. If needed, customer should better clear the Customs in person. But as a seller, we will try our best to assist customers in the process.
1.Defective or Wrong Products. You may return the goods for exchange or Refund(within 30 days long); but please communicate us to offer pictures before return. We are responsible for the return shipping cost.
2.Non-defective and Right Products. It also can be returned if you are not satisfied with the product, but you need to return it within 7 days after item arrival and pay for return shipping cost. Please make sure that the product has not been used and with original packing.
We commit to offer customer the best products and services. If you have any problems, please contact us via eBay message at any time. All message will be replied within 1 business day. If you don't receive any reply, please kindly send your message again, we must reply it asap. We really feel very happy to make you content for our responsible service.
