We ship all plants, hardgoods and snails via USPS Ground advantage (a 3- day service in most of the U.S).
Our Shrimp and fish are shipped 2- day USPS Priority mail, tracked, insured, and with Styrofoam lining. Don’t forget your HEAT PACK (hyperlink that to the eBay heat pack listing) if needed, and be sure to check the provided tracking so you know when to expect them!
Lot of love going into this hobby. Please don't leave your live goods exposed in a mailbox! If you can’t be home for delivery, consider USPS’s free mail hold service so your live goods can be held in a climate- controlled area. It’s available to sign up for on their website, USPS.com
Plants and snails are harvested and packed right before shipment.
I ship wrapped and sealed in plastic baggies to retain moisture. This is industry standard and is the best way to maintain quality on the way to you.
For more information on how we pack our items, please check out the FAQ on our website (hyperlink to Website).
Everything we sell has a Live Arrival Guarantee. Simply contact us within 2 hours of USPS’s Time- stamped delivery , and we will take care of you.