Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide.

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
- Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your
neighbor's, get in touch with us with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost.


Orders

How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations
worldwide, so depending on where you are, your orders are printed and shipped from the facility
that can do it most efficiently.

How do I track my order?
You will receive a tracking link via email when your order ships out. 
If you have any questions about your tracking or shipment, drop us a line.

I received a wrong/damaged product, what should I do?
We are so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please contact us within a weeks' time with photos of the damaged product, 
your order number, and any other details you may have about your order.
We will get back to you with a resolution as soon as possible!


Returns

What is your return policy?
We offer returns and and refunds if there is something wrong with your order. In that case please let
us know by contacting us.

Do you offer refunds?
Refunds are offered to customers who received the wrong or damaged items. If any of
these apply to you, please contact us with photos of wrong/damaged items and we will sort that out for you.

Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you are unsure which size would fit better, check out our
sizing charts. We have one attached for every item listed on our store.
Though rare, it's possible that an item you ordered was mislabelled. If that is the case, please let
us know within a week after receiving your order. Include your order number and photos of the 
mislabeled item, and we will send you a new one, or issue a refund.