• Please give us the opportunity to help you if you have any questions or concerns upon receiving your order before leaving feedback or opening a case.
• We are here to help you and offer the best support Monday thru Friday 9am-5pm (EST.
• We are closed Saturday and Sunday and all major holidays.
• Contact us via eBay message.
• Shipping via USPS First Class Mail takes 2-7 business days. Consult USPS for more specific timetables based on your location. Shipment to Alaska and Hawaii is available at no additional cost.
• Make sure your shipping address is updated and includes your Apt#, Box# or Unit# if any. We can only ship to verified and confirmed addresses by PayPal and requests to change the shipping address will NOT be accepted.
• All orders are processed and shipped out within 24 hours of a business day.
• Orders placed on weekends or holidays will be shipped on the next business day.
• We ship to both APO/FPO and Post Office box addresses.
• We ship to international addresses unless otherwise indicated in the product listing. For more information, see International Shipping tab.
• Shipping via USPS First Class International Mail takes 2-6 weeks, please be patient. Buyers are responsible for any international customs and duties that may apply. Consult USPS for specific timetables based on your location.
• Make sure your shipping address is updated and includes your Apt#, Box# or Unit# if any. We can only ship to verified and confirmed addresses by PayPal and requests to change the shipping address will NOT be accepted.
• All orders are processed and shipped out within 24 hours of a business day.
• Orders placed on weekends or holidays will be shipped on the next business day.
• 30-day money-back guarantee on all eBay orders. 20% stocking fee on returns not due to error on our part. Please give us the opportunity to help you if you have any questions or concerns.
• Because we offer free shipping on many items, the buyer will be responsible for the cost of return shipping in most cases. Item(s) must be completely intact, with all original parts and packaging, in order to be eligible for replacement or return. However, if the reason for return is due to a product defect or shipping error, simply send us an eBay message.
• Buyer is solely responsible to confirm the compatibility of the purchased item with their own phone.
