ENGEIKA

For the seeds you just plant, let's us join a hand to water it. As a plant grows with day-to-day care, at Engeika, your satisfaction grows with our lifelong experiences and the fullest attention.

Founded in 1987, Engeika has been known as a leading direct-to-customer e-commerce retailer specializing in writing instruments, watches, bags & cases and recently lighters. Our mission is to bring the most wonderful products with the best quality and design to our customers from all over the world.

Engeika means horticulturist in Japanese. A horticulturist is a person who uses scientific as well as artistic knowledge to give the best caring to every single plant in his/her garden. The development of plants is his/her joy. And, the name says it all. We, at Engeika, love and proud to take care of each of you, our dear customers, as your satisfaction is our happiness and motivation everyday.

In each product in our store, we would like to bring to YOU not only the BEST QUALITY or the MOST AMAZING DESIGN but also the INSPIRING STORY lying under each of them.

About Writing Instruments

Our story all starts with the love for fountain pens as well as all writing instruments. We used to be amatuer in this field but time after time, knowledge is gained and experiences evolve. We are now proud to bring you not only the best writing products but also the most useful advice so that you can have the most satisfactory writing afterwards. If you have any questions about writing, please ask us anytime, you will quickly find your answer with our help.

I love to receive messages from you!If you have any question or inquiry, please FEEL FREE to ask me!Please click here to contact me through EbayPlease feel free to write me in any language you like. I will try my best to understand your words and write to you in English or Japanese.

Please click  here to contact us if you have any question.

Return Policy:

Return Eligibility:

Items must be in new condition and has not been used at all means.

Return Instructions:

Before returning any item, please contact in advance. We would like to hear the reason why you want to refund the item as we always want you to be happy with your purchase.

Refund:

Right after your item is delivered to our address, we will let you know and refund to your account as soon as possible.

Item Condition Grade for Engeika Vintage Fountain Pen: Please Check Our Vintage Fountain Pen Grade list and read the item's condition list to see the Pen's actual grade ratings 

All our pens are original and authentic because they're sourced directly from the owners of fountain pen collectors, factory owners in the 40s who's sons/daughters have sold their grandparent's fountain pen old stock and hence cant be sourced online. But for an even more detailed description of our pens condition, we have provided a grade tier list to help you determine if this is the pen for you 

S Tier - Almost like Brand New: This pen is in exceptional condition, almost as if it were brand new. There are no signs of rust on the clip, and the original filling system is still intact and does not require replacement. The cap and piston filler, if applicable, screw on and off smoothly without any difficulties. The nib color is vivid with limited to no scratches. Any hairline scratches are barely visible, and there are no cracks on the pen. The pen feels smooth, polished, and shiny.

A Tier - Excellent Condition: This pen is in excellent condition with only minor flaws. There may be small chips on the nib, but no rust is present. Hairline scratches may be visible on the body, cap, and nib. The nib color remains consistent, although small scratches may be seen upon close inspection. The pen can be easily screwed on and off, and the filling system works properly. The original filling system is intact with no cracks on the body of the pen. The pen still feels smooth, polished, and shiny.

B Tier - Good Condition: This pen is in good condition and is perfectly usable. It may have some rust on the clip and trim. The nib color may have changed due to weathering or ink stains. The filling system has been replaced with a new one, possibly because the original one had hardened over time and needed replacement. There are no cracks on the pen, but there may be hairline scratches present.

C Tier - Fair Condition: This pen is in fair condition and is functional, but it has noticeable scratches on the body and cap. The trim may be rusted or chipped. Although there are no cracks, the filling system also requires replacement. The nib color may have changed, or the nib itself may have been re-polished.

F Tier - Poor Condition: This pen is still writable, but it is cosmetically in a terrible state. A major refurbishment has been conducted to restore the pen to an acceptable condition, but in the process, many of its original characteristics have been lost.

Please note that this item condition grade is based on general standards and may vary depending on the specific criteria and expectations of different collectors or sellers.

* Due to shipping restrictions because of the current global crisis, we are not able to ship to the following places:

-Ukraine

-North Korea

-Russia

* Due to shipping restrictions, the shipping charge will be $50 to the following places:

-Brazil

-Saudi Arabia

-Israel

• Shipping Address:

Please input your shipping address in the English alphabet as it is required by our shipping courrier.

An up-to-date phone number is required. Please make sure your info on eBay/PayPal includes a valid phone number.

• Combine Shipping

We offer combined shipping for up to 10 items as long as they are ordered within 3 days of your first purchase. Please note, we cannot hold items beyond the original delivery date of your first order.

• Custom/Import duty:

All our products are shipped from Japan and will be declared at the actual value of your product. Please kindly note that you are responsible for all customs and import fees when the parcel reaches the destination country and we will not be responsible for any customs and import fees charged.

Since customs duty varies for every country, the customs and import fees might be different depending on the shipping address. Please check with your country's regulations to calculate the fees.

If your parcel is returned back to us because of failure to pay the customs duty charges, you can choose to have it reshipped (you have to pay for the shipping again) or cancel the order. For the latter case, please note you will be refunded for your order after deducting the shipping fees for the two-way shipment.

• No Additional Fee (Shipping):

In order to ship your order, we always pay 100% of the shipping fee to the transportation company.

In 99% of cases, your order will reach your house while you DO NOT need to pay any extra fee. However, in some cases, after the item reaches your country, your local post office may charge you a few bucks for the rest of the delivery. We would like to ask for your cooperation and understanding.