-Payment Policy
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Payment must be completed within 5 days. If you have any problems about payment, please contact us via ebay message.
-Shipping Policy
-Local pick up is not available.
-International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges
-About US
1. Retail and wholesale products: Car Grille, Car Headlight Lens, Car Mirror Cover Cap, Car Fog Light Grille, Car Fog Light, Car Tail Light, Car Cup Holder, Car Amrest Cover, Car OE Replacement Parts, Carbon Fiber Parts and etc.
2. We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 6 Days a Week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
-Feedback
1. You will receive our positive feedback as soon as you pay for your item.
2. Your better comments will be an encouragement for us to offer the better quality and the better service in future.
3. If you are not satisfied with them, please contact us first via Ask a Question or via Contact Seller. Your messages will be answered within 1-2 business day. We shall try our best to solve your problem to your satisfaction.
-RETURN
1. We offer 30 days return policy. Please contact us within 30 days from the date you receive your order if you have any issues with the product and would like to return.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Buyer is responsible for return shipping cost if it's buyer reason.
-shipping
It takes about 7-15 working days to US; about 10-30 working days to other countries. Transit time may be a little delayed because of the bad weather and customs inspection. If you do not receive your item within 30 working days since payment finished, please contact us immediately for further assistance.