Q&A:
1. What should I pay attention to when swapping microSD cards?
Do not hot-swap microSD cards. Insert/remove only when the device is off. Format the card before use, or the video may not save, and continuous recording may fail.
2. Does HomeBase Mini work with a 5V/1A power adapter?
No. You must use a 5V/2A power adapter to ensure stable and reliable operation.
3. Which eufy devices can be connected to HomeBase Mini?
HomeBase Mini supports eufyCam C35, SoloCam, video doorbells (C30/E340/C31), Indoor Cam Dual and Pan/Tilt 4K, Floodlight 3K/2K, and eufy motion/entry sensors. Firmware updates may be required. Model and PN details are listed in the safety document.
4. How do I set up and add my devices?
Open or update the eufy App. Power on HomeBase Mini with the original adapter and connect the network cable. In the App, scan the code on the device to add it. Charge eufyCam C35, scan its code, and select Connect to HomeBase.
5. What is the storage capacity and why is HomeBase Mini’s available space below 8 GB?
eufyCam C35 has no built-in storage. Use microSD cards (up to 256 GB) or HomeBase Mini with 8 GB eMMC and support microSD up to 1 TB. Part of the eMMC is used for firmware, so it’s less than 8 GB.