📦 Shipping Policy
[Handling Time]
All items will ship within 1-7 business days after payment confirmation.
[Shipping Methods]
We select the most reliable carrier based on your location:
SpeedPAK (Standard / Economy): Our main tracked shipping service.
FedEx / DHL / Japan Post (EMS): Used for specific regions or expedited orders.
Tracking: All orders include a tracking number for your peace of mind.
Combined Shipping: We offer discounts for multiple purchases! Please contact us before payment.
[International Buyers - Please Note]
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
USA Buyers: eBay may collect Sales Tax at checkout depending on your state's regulations.
Please check with your country's customs office to determine these additional costs prior to buying.
[Packaging & Quality]
Safe & Smart Packaging: To save on shipping costs and help the environment, soft items like plushies and cushions may be gently compressed where appropriate. They will return to their original fluffy shape once opened and gently massaged.
Figures and boxed items: We pack them carefully with multiple layers of bubble wrap and protective fillers inside sturdy boxes to prevent any damage or box deformation. No compression is used for figures.
[Important Notes]
Color: Actual colors may vary slightly due to lighting and monitor settings.
Size: For soft items like plushies, please allow a 1-3 cm variation due to manual measurement.
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USA DDP
📦 Shipping Policy and Cost Reduction
Our top priorities are ensuring your items arrive safely and keeping shipping costs as low as possible.
Cost-Effective Packaging: We diligently optimize volumetric weight calculations and compress or reduce package size as needed to achieve the best shipping rates for our customers.
Flexible Tracked Shipping: All items include tracking and insurance. We use multiple trusted carriers based on the destination, package size, and final weight to achieve the optimal balance between speed and cost.
Preferred Shipping Services: We utilize secure, tracked airmail options for international delivery. We primarily use eBay SpeedPAK (Standard/Economy), International Parcel Post (Airmail), and commercial courier services (via eLogi partners such as FedEx, DHL, and UPS).
Combined Shipping: Combined shipping discounts are available for multiple item purchases. Final shipping costs vary depending on the total weight and dimensions of your order.
(Note: Tracking services are prioritized. Please understand that certain services, such as Japan Post EMS to the U.S., may be temporarily suspended, making your current courier option the most reliable choice.)
[International Buyers - Please Note]
For shipments to the United States: We use Delivered Duty Paid (DDP) services where applicable (e.g., via SpeedPAK or selected couriers). Import duties, taxes, and charges are included in the final checkout price. You will not have to pay any additional fees upon delivery or at customs.
For all other countries: Import duties, taxes, and charges are not included in the item price or shipping cost (DDU - Delivered Duty Unpaid). These charges are the buyer's responsibility and may be collected by customs or the carrier upon delivery. Please check with your country's customs office to determine any potential additional costs prior to buying.
USA Buyers: eBay may collect Sales Tax at checkout depending on your state's regulations.