Why doesn't the light turn on when the switch is pressed?
For your first use, it is recommended to fully charge the product first. Then press the switch, it will sense darkness and turn on automatically.
Why isn't the solar charging function working properly?
1.For first-time use or after long storage, it is recommended to fully charge the device with the power adapter first to activate the battery.
2.Place the outdoor solar lantern in direct sunlight (not in shadows) to ensure efficient charging.
What if I need support?
Should you encounter any questions while using our product, we will promptly respond to your feedback and are committed to resolving your issues or providing the best possible solutions.