- 1.We accept payment via PAYPAL only.
- 2.Other payment methods are not accepted.
- 3.we will void the transaction and file a NPB(non-payment bidders) to ebay according to ebay policy.
- 4.The total fee you paid in the paypal does not include the duties, local taxes, or any other importation fees.
Whereas any payment upon the item was made, your item will be very well packed and sent within 1 to 3 business days and it should be safely delivered within 4 to 8 days. During these days, no worry shall be concerned, so please sit back and wait for your package along the delightful sunshine and peaceful moonlight.
To be explicit, your item will be shipped via FedEx Ground or FedEx Home Delivery. Your carrier tracking number will be immediately sent to the e-mail address associated with your eBay account as label generated. You may keep track of your order at will. If any question or problem is raised during transition, please let us know and we will help till the end.
Sometimes things can go wrong no matter what.
As a responsible seller, we help in any problem, such as damaged goods, defective products, unclear descriptions, or etc., that you consider as a dissatisfaction, the door to our Customer Service is always widely opened for you.
Please let us know how we can help if you needed ANYTHING ANYTIME!
Yet please also notice that any collaboration needs time to reach a solution.
* For a delayed or lost package, as we actively communicate with our colleagues and shipping carriers. This process could take up to 14 days, so if the item is needed urgently, we highly recommend you to place another order.
* For a presumably defective product received, our customer service will work this out with you in a quick manner. In this case, please describe the issue as clear as possible. Pictures and videos can be extremely helpful and time-saving here.
* For any confusing or false description in the listing that causes a mis-purchase, please kindly remind us so we can improve our listings and continuously offer a better purchasing experience to you and to all our customers as well. Did it occur to be our mistake for the faulty transaction, we would be responsible for the return cost.
Among all sorts of the problem, before the puzzle resolved or time expired, a refund or replacement will NOT be issued.
We wish you understand the pressures here, and our effort will always come to your aid.
If there is some problem about the product, please take communication with us before leaving neutral/negative feedback or opening ebay/paypal case, we will do our best to resolve your problem.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone di
It's nothing about us. It's all about you.
As informed above, the door to our Customer Service is constantly wide-open to you. If you were having any question, or just looking for someone to chat with, please feel free to contact us through Messages. We will get in touch promptly in 24 hours. Concerns wouldn't be necessary since we promised to be on your side. You can just enjoy a nice day while waiting for our reply.
When there was an accident like business getting busy or filing bankruptcy or people taking a break or getting off work or getting fired or attacked by aliens or something else which delays our response, might us be forgiven. You know, things could happen. (Finger crossed)
Last thing last.
After a transaction is completed, our customers are always welcome to share their feelings about the product with us. As you are well satisfied, feel free to tell us and all fellow customers your story on Feedback or Ratings while convenient.
Meanwhile, we do not escape from any negative feedback deserved. Yet before you put your fingers down and things get irretrievable, we are always ready to learn our lessons and make things right. Just contact us if you are not happy!
Business is just not easy these days. (Sign)
So, thank you so much for reading such a loooooooooooong description.
We sincerely look forward to doing business with you.
If business happens, I personally represent my company and my families who also feed on these transactions to send you our deepest gratitude. (Smile)
Nevertheless, no matter what, please enjoy everyday, keep health, joy, and of course, wealth. We wish you all the best and wait to see you again along the journey of life.