1. We stand behind our products with a warranty. However, prior authorization is required before returning items to ensure eligibility for refund or exchange. Please contact us to obtain authorization and the return address.

2. Open communication is key to resolving issues. If you encounter questions regarding quality, shipping, or other concerns after purchase, please reach out to us promptly. We guarantee to make every effort to assist you and provide satisfactory solutions.

3. We kindly request that you avoid leaving negative feedback before contacting us. We will strive to resolve any problems you face and ensure your satisfaction.