We stock our products in our UK warehouse. Our main goal is to deliver the part you need with problem-free customer service, quality products and reasonable prices. We work with both retail and commercial customers. Anytime you can get service from our customer support team.

After receiving your cleared payment we endeavour to dispatch your goods within 1-2 working day. Please check package before signing for delivery ,a signature means you have received the package in good condition and cannot make a claim against the courier.

It most cases items take 1-3 working days to arrive; however we do advise buyers to wait at least 3-5 working days before contacting us.International orders can take between 10-15 working days to arrive after dispatch.

If you have any questions then please do not hesitate to contact us through the eBay messaging system.

We strive to provide a quick and efficient service, if there is a problem with your purchase please contact us eBay messages. We will try to resolve the issue as fast as possible. If you are unsure if this item is correct please contact us with your registration or chassis number!

Items bought in error can be returned for a refund or exchange, however the customer is responsible for the return postage costs and it may include a handling fee.

Any products returned must be in a re-saleable condition & include the original packing and documentation.

Items returned as faulty will be sent for testing before a replacement or refund can be offered (assuming the product is found to be faulty.)

The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with our customer service agent. BRN PARTS will not accept responsibility for loss or damage of goods during transit.