Please contact us before leaving feedback. We work with every buyer directly and always offer a full refund (never partial) if you are not satisfied with your purchase. Our goal is for every customer to feel taken care of.

We purchase our inventory wholesale, and while issues are rare, occasional inconsistencies can occur. Although we are not the manufacturer, we take responsibility for resolving any legitimate concerns and will make it right through a return and full refund when appropriate.

We do not offer an automatic 30-day return policy due to past abuse of the system. Instead, we review each situation individually to determine the fairest solution. This allows us to protect our business while still supporting honest buyers.

Please do not assume we would refuse a return. Simply reach out to us first so we can review the issue and resolve it properly