At Worldstore-Sullivan_Store, we understand the importance of fast and reliable transportation for our customers.   We work with trusted operators to ensure that your orders arrive quickly and safely.   Tracking your goods is easy to provide a tracking number to keep track of every step.   Don't worry about shopping, the products you purchased will be promptly and safely delivered by Worldstore-Sullivan_Store.

In addition，the delivery time may vary due to public holidays, natural disasters, customs issue and other unexpected impact, etc.

The date may be delayed due to uncontrollable reason.    we will inform you via eBay message.

Double check shipping address please.         We are not responsible for incorrect or undeliverable addresses.

Please use Shipping & Payments tab on top of page for shipping details for your location.

Customer is responsible to ensure PO Box address given is deliverable by the shipping company.

Customer assumes shipping charges incurred in shipping to undeliverable address.

International buyers are responsible for all customs duties, taxes, and other applicable fees incurred by the country's customs/border regulations.         Please contact customs for more information.

We ship 98% of all orders the same or next business day after payment received/cleared.         Please understand that once orders are shipped, we cannot control the transit times thereafter.

We are not responsible for any changes to address after item has been shipped.

At Worldstore-Sullivan_Store, customer satisfaction is our top priority. If you encounter any issues with your order upon receiving it, please do not rush to leave negative feedback or open a case. Instead, contact us immediately, and we promise to address your concerns promptly and professionally. We strive to ensure every customer has a positive experience and will work diligently to resolve any problems swiftly and efficiently.

If you insist on returning the item，We offer a 30 day return policy, please notify us within 30 days after you've received your order.

Items to be returned must be in resalable condition.

All returns are for refund ONLY. No exchange accepted.

Please contact us via ebay message. all questions will be replied within 24 working hours.

Customer Support Online: 9am-18pm (GMT +8) Monday - Friday

When you want to:

Cancel an order

All Refund concerns and questions

assembly instructions for a product

Any other unspecified questions or concerns.