We ensure all purchases are dispatched with Royal Mail within 2 working days, however during bank holidays and weekends there may be a slight delay.
Collections are available in store:
? 13 Angel Pavement, Royston, SG8 9AS
Search "Elite 4 Collectables" on Google for our most up to date opening hours.
We accept returns if:
? Item arrives damaged
? Item is not as described
Please contact us and we will resolve the issue quickly.
We're happy to offer combined shipping on multiple purchases. If you order more than one item, we can pack them together into a single parcel to help reduce postage costs.
Please contact us after placing your order to request a partial refund on postage. We will be able to process this once the shipping label has been generated.
Please note that for items sent via the Global Shipping Programme, any additional international fees, custom charges, or taxes are set and managed by the service provider and are outside of our control. In these cases we can only refund the UK domestic postage cost paid to the shipping hub.