Buyer Notes:

International Buyers – Please Note:

1. Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
2. Please check with your local customs office to estimate potential additional costs before bidding or purchasing.
3. While many countries do not impose customs fees, some may charge a small amount. Since these fees are beyond our control, we do not cover them. For any issues, feel free to contact us.

Regulatory Compliance (FDA/ARTG):

This product may be regulated by the U.S. Food and Drug Administration (FDA) or other local agencies. If so, only authorized purchasers may bid. If FDA regulations apply, we will verify your authorization before shipping.

Shipping Policy:

1. Items are shipped within 1-4 business days (excluding weekends/holidays) after payment clearance via Small Packet.
2. Estimated delivery time: 25-35 business days (varies by destination).
3. Free shipping to the U.S. & Russia via ePacket (typically 7-15 business days).
4. All items are inspected before shipment. Notify us immediately if you receive a damaged item.
5. Combined shipping is available for orders under 2kg. Heavier orders may be shipped separately.
6. Items are sent to your PayPal address. Ensure it’s correct or notify us promptly of any changes.
7. Delays may occur due to customs or postal processing—we appreciate your patience.

Payment Methods:

We accept PayPal. For alternative payment options, please contact us.

Return Policy:

1. 100% Satisfaction Guarantee – Return eligible items for a full refund if unsatisfied.
2. Non-refundable: Original shipping/insurance costs (unless the item is wrong/damaged).
3. Returns must be in original condition with tags, within 30 days of receipt.
4. Include the order number & return reason with your shipment. Missing details may delay processing.
5. Refunds are processed within 3-5 business days after we receive the return.

Contact Us:

Business Hours (Beijing Time):
    Mon-Fri: 9:00 AM – 6:00 PM
    Sat: 9:00 AM – 12:00 PM
Address: No. 95 Jinshui Road, Zhengzhou, Henan, 450000, China
Tel: +86 18539572705