Product description

  • Someone told me that there is a monthly subscription fee for using the software. What's the deal with that?

    This software is used by numerous companies. For other customer groups, there is a charging subscription model. However, we've bought the rights in advance. Our customers don't need to worry about the monthly fee and can use all functions for free.

  • Why do some people say they have an activation code, but I don't have one?

    Different product batches have different activation ways. Some need code scanning, while for yours, it's built - in, so no code is required.

  • I'm having trouble connecting my earbuds. How can I fix this?

    Please send us a screenshot of the connection failure. We'll help you solve the problem.

  • What should I do if I encounter problems during the usage process?

    When you have issues while using the product, reach out to us via your Amazon order. We'll assist you in resolving it.

  • What software do I need to download?

    You need to download NebulaBuds. There's a Q R code on the manual for scanning, or search for it in the app store.