Dispatch Time

We try to dispatch all items within 3 Working days from full payment being received, this does not include weekends or bank holidays, so please give at least 7 days from order for your delivery to arrive. We do not offer Collection as an option, all items dispatched only.

Delivery Area's

Please note that the delivery charge shown is for Standard UK Mainland delivery, should you live in out lying places such as the Highlands and Off Shore Islands of Scotland, Northern Ireland or any other Off Shore Island within the UK, there will be surcharges to the delivery charge shown, so please email us before ordering or request a total on ordering so we can update the payment request with the correct delivery surcharge.

Returns

Our returns policy covers the distance selling regulation, which allows you to change your mind (cooling off period) but we must be notified within 7 days from receipt of your delivery and the item/items in question should be in the unopened as delivered packaging, if the items have been removed from the packaging and repacked, we will not accept as a return, we do not refund the postage cost as sent and we do not refund the return postage cost, in the event of free postage, the actual postage charge wont be refunded and a 15% re stocking charge will be incurred on all returned items for refund.

In the event of faulty or broken items being received we offer a 12 months replacement parts warranty, Items must be returned for inspection and testing, return postage is not refunded. Once inspected or tested to prove the fault, a replacement part (simular or equiverlent) will be sent free of charge. Please email us first, then once notified, return the item with the paypal or ebay sales order (copy) and a note telling us what is wrong and your return address details, this can take up to 14 days.