A physical street address is required for all deliveries. It is important to us that every package reaches its destination safely and intact. However, we understand that some remote locations may only have a PO Box address as an alternative collection point. In such cases, we may decide to return these packages to us in the event of non-delivery by the delivering courier company and cancel and refund your order as a result.

Location: This product is ready to ship and is in our warehouse

Estimated shipping within 1-2 business days.

Estimated delivery time is 2 - 8 business days (from the date of shipment).

Please note that all delivery dates are provided by a third party provider and are estimates only.

Courier Company: DHL & other local courier services. Please note that the courier company will be automatically selected for you according to your location.

Note: Please make sure the contact name, mobile number and address are clearly spelled. Missing or incorrect information may result in delays, additional costs or loss.

Do not bid/buy if you do not agree to the "Terms and Conditions". All policies in the description form part of the "Terms and Conditions". You must pay after purchase. Failure to receive payment after 7 days may result in negative feedback and the incident will be reported to eBay as an unwilling buyer. The product will be relisted unless other arrangements have been made with the seller. You must agree to our shipping and handling fees before bidding/buying. Occasionally we may email you newsletters. Under no circumstances will Easycarts be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase of Easycarts products in excess of the value of the products purchased. This includes, but is not limited to, lost profits, lost time, business interruption, or loss of programs or information. It is the responsibility of the buyer to ensure that the product purchased complies with local standards and regulations.

Changed your mind? No problem!

If you change your mind about an item purchased, you may receive a full refund, minus a $2 inspection and restocking fee notified to you prior to return. Goods must be returned in their original condition with proof of purchase within 30 days of the purchase date. Return shipping costs are the buyer's responsibility.

Warranty Claims:

All warranty claims must be addressed directly to our customer service team by sending us a message through eBay.

To make a claim, you must provide the following information to the Help Center:

• details of the defect or damage for which you are making a warranty claim;
• if applicable, photographic evidence of defect or damage;
• your invoice (including order number) and any other proof of purchase; and
• any other details we need to process your claim.

If goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving any repair, replacement or refund.

WE TAKE CARE OF YOU

We pride ourselves on our excellent customer service before and after the sale as well as our wide range of products.

Every customer is important to us and we will do our best to ensure your experience with us is nothing short of excellent. However, sometimes, though very rarely, we can make a mistake - we are all human after all. If for any reason you think we deserve less than 5 stars, please let us know before leaving feedback so we can address your concerns.

Please email using the message feature on eBay. You will usually receive a response within one business day. During eBay sales, it may take longer to receive a response due to increased customer volumes.

For inquiries prior to purchase please make sure the item number is provided. For post-purchase inquiries, please make sure your eBay username or sales order number is provided.