There will be parts and pieces left on the supports for protection during shipping to reduce breakage and loss of parts. Here are a few easy ways to remove the supports;
Place the part in warm (not hot) water for a few minutes. The warm water will help loosen the supports. You can also use a blow dryer on a low setting to loosen supports. Do not bend or twist the parts from the supports. Use a sharp pair of sprue cutters when removing supports. Remove the support from the base first to release tension from the part.
If parts are warped, use a gentle heat from a blow dryer to reshape the part. The parts will spring back to their original shape. Again, gentle heat from a blow dryer on a low setting.
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