Annual Preventive Maintenance Service for Medfusion 3000 Series Syringe Infusion

Ensure the optimal performance and safety of your Medfusion 3000 Series Syringe Infusion Pumps with our comprehensive annual preventive maintenance service. ​ Our expert technicians will perform a thorough inspection, testing, and calibration to keep your equipment in top condition.

Our Process

1. Purchase our listing
2. Please ship your unit to us at your earliest convenience (The buyer pays for shipping to us, and we cover shipping on the way back)
3. We will receive the unit and perform the Preventive Maintenance.
4. Once repaired, we will return your unit with a calibration report. The calibration process usually takes 1 to 2 business days. 

Shipping Instructions

After making your purchase, please ship your unit to:

• Imedtech Corp
• 227 City View DR, Fort Lauderdale, Florida, 33311 USA
• 1-866-3702722

Please Include:

• NAME
• USERNAME
• PHONE
• EMAIL
• PROBLEM DESCRIPTION 
• RETURN ADDRESS

Unrepairable Units

If the unit is unrepairable, we will gladly refund your repair fee.

• Service Includes  

  1. General Inspection: Check for physical damage, smooth operation of components, and verify the integrity of labels and rubber feet.
  2. Power-Up Test: Verify alarm beeps, LED indicators, battery capacity, and display legibility.
  3. Force Sensor Calibration: Ensure accurate force readings using a calibrated force gauge.
  4. Syringe Size Sensor Calibration: Calibrate and verify the syringe size sensor using small and large calibration slugs. ​
  5. Plunger Position Sensor Calibration: Calibrate and verify the plunger position sensor using calibration slugs. ​
  6. Motor Drive & Occlusion Operational Test: Test the motor drive and occlusion detection system. ​
  7. Flow Delivery Accuracy Test: Measure and verify the accuracy of fluid delivery using a 50/60 cc syringe. ​
  8. AC Line Leakage Test: Ensure the pump meets safety standards for electrical leakage.
  9. Battery Maintenance: Inspect battery parameters, perform calibration, and verify charging and discharging functions.
  10. Keypad and Display Test: Check all keys for proper functionality and verify the LCD display for proper contrast and functionality. ​

  Importance of Preventive Maintenance:

1. Ensures Patient Safety: Regular maintenance helps prevent malfunctions that could lead to serious injury or death. ​
2. Maintains Equipment Accuracy: Calibration and testing ensure the pump delivers precise fluid volumes as programmed.
3. Extends Equipment Lifespan: Routine maintenance reduces wear and tear, prolonging the life of your infusion pump. ​
4. Compliance with Regulations: Adhering to manufacturer-recommended maintenance schedules ensures compliance with safety and regulatory standards. ​
5. Reduces Downtime: Preventive maintenance minimizes unexpected breakdowns, ensuring your equipment is always ready for use.

• The alarms that might get cleared after the preventive maintenance service for Medfusion® 3000 Series Syringe Infusion Pumps include:

  1. Battery Not Charging (System Advisory) ​
  2. Force Sensor Background Test ​
  3. Syringe Flange Sensor Failure ​
  4. Motor Rate Error ​
  5. Plunger Sensor Failure ​
  6. Preventive Maintenance Service Recommended ​
  7. Battery Communication Timeout (System Advisory) ​
  8. Battery Not Working (System Advisory) ​
  9. Calculated Rate Out of Range ​
  10. Check Clutch / Plunger Lever ​
  11. Check Syringe Barrel Clamp ​
  12. Check Syringe Flange Sensor ​
  13. Check Syringe Plunger Sensor ​
  14. Clear TVD to Start Infusion ​
  15. Completing System Initialization ​
  16. Data Does Not Match Previous Entry ​
  17. Depleted Battery (System Failure) ​
  18. Infusion Complete
  19. Input Out of Range - Greater Than Max Value ​
  20. Input Out of Range - Less Than Min Value ​
  21. Invalid Infusion Parameter Combination ​
  22. Invalid Library Entry ​
  23. Invalid Syringe Size ​
  24. Invalid Rate for Syringe Size (V3 Pumps Only) ​
  25. KVO in Progress ​
  26. Limits Adjusted - Cannot Deliver All Doses ​
  27. Low Battery (Each 1% Drop in Capacity Following Initial Signal if Power Cord is Not Plugged In) ​
  28. Low Battery (Initial Signal) ​
  29. Motor Rate Error ​
  30. Occlusion - Check Infusion Line ​
  31. Outside Range Limit - Silence Alarm to Continue ​
  32. Periodic Callback - Silence Alarm to Continue ​
  33. PharmGuard Data Transfer is Recommended ​(no available)
  34. Pressure Increasing - Check Infusion Line ​
  35. Profile Does Not Match Last Settings Profile ​
  36. Pump is Locked ​
  37. Rate Below Recommended Min for Syringe Size ​
  38. Restricted Flow - Bolus Cancelled ​
  39. Restricted Flow - Loading Cancelled ​
  40. Restricted Flow - Rate Reduced ​
  41. Set Volume Limit Before KVO ​
  42. Syringe Does Not Match Library Entry ​
  43. Syringe Empty
  44. Syringe Empty - Manual ​
  45. Syringe Flange Not in Place ​
  46. Syringe Near Empty ​
  47. Syringe Plunger Not in Place ​
  48. System Advisory – “Description” ​
  49. System Failure – “Description” ​
  50. Neglected Pump (User Callback) ​
  51. Force Sensor Bridge Test ​
  52. Motor Failed to Stop Error ​
  53. Motor Not Running Error ​

Warranty Information

Coverage: Our repairs are guaranteed for 6 months.Warranty Start Date: The warranty begins when we ship the repaired unit back to you.What's Covered:Defects in our repair process.Premature failure of any kind (excluding external power surges and abuse).Shipping: You are responsible for shipping the unit to us. We cover the cost of return shipping.No Hidden Costs: There are no additional charges beyond the initial repair cost.Unit Identification: We record your unit's model and serial number for warranty tracking.Mismatched information upon return may void the warranty.Internal Documentation:We document and mark the internal components of your unit.Tampering with internal components (e.g., board swaps, unauthorized repairs) will void the warranty.Do Not Attempt Repair: Opening or attempting to repair the unit yourself will void the warranty.