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eufy Smart Lock E31, Fingerprint Keyless Entry Door Lock with Apple Home Ecosystem, for Front Door or Back, Supports Matter, Apple Home, Alexa, Google, 10000mAh Battery, Auto Lock | eBay Certified Refurbished

Superior Security for Your Peace of Mind

FAQ

1. Is this Smart Lock compatible with eufy ecosystem, Apple Home, SmartThings, Google home, Amazon Alexa?

A:Yes, this smart lock is compatible Matter over thread. For instance, you can use your iPhone, iPad to lock and unlock your device (HomeKey is not supported). Additionally, you can set up home automation to simplify your life.

2. Does this smart lock require a hub to connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings？

A: A hub that supports Matter is required for this device to connect to the third-party ecosystem (Apple Home, Google Home, Amazon Alexa, Samsung SmartThings). This is a necessary condition for all matter devices to integrate with these platforms.

3.How many fingerprints and passcodes can the eufy Smart Lock E30 store?

A: Up to 50 fingerprints and 100 different passcodes.

4. Whats the requirement for installation?

A: Any door with a wood or metal construction could be suitable Dimensions required: Crossbore diameter: 1 1/2 in or 2 1/8 in. Backset: 2 3/8 in or 2 3/4 in. A hole: 1 in. Door thickness: 1 3/8 in - 2 1/6 in. Location of handleset greater than 1 4/5 in.

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30-day money-back guarantee for any reason.
For 30 days after the date of purchase, return your undamaged Anker product andreceive a full refund for ANY reason.
12-24months warranty for quality-related issues(seeas description).
Forpurchases under warranty, we take care of all quality-related issues witha REPLACEMENT. Reminder: Be sure to use your product as directed.
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Not sure how to get your Anker product to work properly Contact our world-class,friendly support team for quick solutions.
Limitations
- Our returns and exchange service is limited to all purchases made from anker_outlet_store. If you purchased through a different retailer, please contactthem directly. (Unauthorized reselling of Anker products is prohibited.)
- Warranty-related shipping costs can only be covered in the country ofpurchase. If the product is taken outside the country of purchase, anyshipping costs will be the buyer's responsibility. Alternatively, we canoffer a 50% refund of the item's purchase price without the need to return.

If returning an item, please ship it back within 30 days after you receiveapproval. Further delay may void your return.

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When contacting us for help, be sure to have your Anker product handy fortroubleshooting!
In the event our exchange policy changes, we?ll be sure to update this page.
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Email: send us message via eBay

Traditional accessories market has been all about price. That is, cheaper, cheaperand even cheaper...
At Anker we take a different approach to the market. We do not play the cheapestgame. Instead, we partner with top-notch manufacturers, use best parts, performstringent quality control, all to deliver real long-lasting products to ourcustomers, while still at a great price.
On top of the high quality, we also stand behind our products to provide greatservice. Our products may fail 1 in 1000, but our service will not. All together, westrive to provide the best products and an amazing online shopping experience toevery customer.
Please notice that our guaranteedwarranty is valid only for the products purchased through our authorizedreseller. Any products sold by anker_outlet_store could get our promised service:

30-Day Money-Back Guarantee for Any Reason.
We will take care of all quality-related issues with a REPLACEMENT or FULLREFUND including return shipping costs.