Shipping & Handling
Your package will be shipped within 2-3 business days after receiving clear payment. Shipped directly from Thailand through Thailand Post/Expedite Shipping, with a provided tracking number.
Anticipate delivery between 11-23 business days, depending on your location. In rare cases, it may take up to 4-6 weeks. During festival periods, shipping times may be further delayed.
To ensure a smooth process, we recommend taking a video before opening your package. This serves as evidence in the rare event of damages caused during shipping.
Customs Duty Fees & Import Taxes: (Important Information – Please Review Before Ordering)
Customs and Import Charges: Depending on the value of your order, you may be required to pay customs duties and import taxes upon arrival in your country. We recommend contacting your local customs office to familiarize yourself with the fees that may apply to your order, ensuring you can accurately anticipate any additional costs.
Buyer Responsibility: Please note that customs fees and import taxes are not included in the product price or shipping fees. These charges are the buyer's responsibility.
How Fees Are Collected: Customs duties and taxes are generally collected by the carrier on behalf of your country's customs authorities. These fees are not additional shipping charges from our side, so please do not confuse them.
Returns Policy: We are unable to accept returns if the buyer refuses to pay the required customs fees or taxes.
Legal Requirements: Customs duties and taxes are mandated by your country's regulations, and these fees are not avoidable. If you do not wish to incur these costs, we kindly ask that you refrain from purchasing.
Return policy
We do our best to service our each customer the best that we can. A full Refund will be given if items are returned in their original condition 100% Guarantee. Any issue, please let us know & get full refund in 30 days.
Shipping costs are non-refundable. The return shipping cost is the responsibility of the buyer. .
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Thank you for your understanding and cooperation!
If everything is satisfactory at the end of this transaction, please provide positive feedback and a 5-star rating in each field. We will immediately leave good feedback for you after we receive it.