SHIPPING & DELIVERY 

At SPECT FRAMES we provide Standard delivery. However, note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.

We deliver to all U.S. states, but the final price of delivery to Alaska and Hawaii will vary.  Our focus is on getting the items to you quickly, promptly and safely. 

Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration. 

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding SATURDAY, SUNDAYS and public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

The delivery of your ordered product will be according to the working schedule and hours of the USPS service.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. 

There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

All items must be in their original packaging with product tags intact

All items must be unworn, unused, unwashed and in its original condition

Originals receipts would need to be included

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

Sales item(s) are non-exchangeable nor returnable in via our online portal.