Shipping & Customs Policy (Read Carefully)
For USA Buyers Only (DDP - Duty Paid):
- All-Inclusive Pricing: The price you see is the final price.
- Customs & Duties Included: We ship via Delivered Duty Paid (DDP) for all US orders. We handle all import duties and local taxes on your behalf.
- No Surprise Charges: You will NOT have to pay any additional fees when your package arrives.
For International Buyers (Rest of the World):
- Customs & Taxes: For orders outside the USA, import duties, local taxes, and charges are NOT included in the item price or shipping cost.
- Buyer Responsibility: These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Returns & Refunds
- 30-Day Window: Returns are accepted within 30 days of receipt.
- Condition: Items must be returned unused, uninstalled, and in their original packaging.
- Shipping: Buyer is responsible for return shipping costs unless the item is defective or the incorrect item was sent.
- Inspection: Refunds are issued promptly after the item is received and inspected.
PLEASE NOTE: Images shown are for illustrative purposes only as the company may change the item's design or packaging at any time; be assured you will receive the newest stock available.
FAQ (Quick Answers)
- Is the product authentic?
Yes, we only sell 100% original and brand-new stock.
- Do I have to pay customs?
USA Buyers: No, we pay it for you.
Other Countries: Yes, if applicable in your region.
- Can I get a discount for bulk orders?
Yes! Please message us before paying so we can offer a combined shipping discount.
Why Buy From Us?
- Trusted & Experienced: We specialize in sourcing 100% genuine, brand-new products.
- Fast Global Shipping: All orders are dispatched with a valid tracking number within 3 business days.
- Secure Packaging: We use professional-grade packaging to ensure your item arrives safely.
- Dedicated Support: Have a question? Our team is available to assist you via eBay messages.
Contact & Feedback
We strive for 100% customer satisfaction and 5-Star Positive Feedback. If you encounter any issues with your order, please message us via eBay before opening a case or leaving negative feedback. We are committed to resolving any concerns quickly and fairly.
Thank you for shopping with us!
Best Regards,
Team The Health Hub