We will despatch items within one day of purchase but at weekends due to warehouse closures, items will be dispatched the following Monday.
We have in-depth relationship with different logistics providers such as AUPOST , Parcel Post eParcel , AU aramex service (fastway), Allied road express, etc. and usually deliver within 2-6 working days.
If the customer's delivery address is remote from our warehouse, we will charge the customer part of the shipping fee.
After successful payment, we will immediately process your order and leave you with positive feedback. Your satisfaction is always our top priority!
If you encounter any problems during the payment or transaction process, please feel free to contact us and we will be happy to provide you with assistance to ensure a smooth and worry free shopping experience.
If the product is damaged or has quality issues during transportation, please contact us via email and attach relevant photos or videos for quick verification. Our team will provide you with satisfactory solutions.
We promise to reply within 24 hours after receiving your email to ensure that your issue is promptly addressed.
Please rest assured that our products and services always provide you with high standards of protection.
We suggest that you contact our customer service team before returning the item. We will be dedicated to solving your problem and providing a satisfactory solution.
Please make sure to use the original packaging or unmarked cardboard boxes when returning the goods, and ensure that all accessories are complete to avoid affecting warehouse acceptance and causing refund delays.
Please note that second-hand goods do not support return or exchange services.
If you have any questions, please feel free to consult and we will do our best to assist you!
Installation support: Provide installation instructions
After sales guarantee: return processing, parts replacement, quality assurance service
Contact Us - Professional Services, Rapid Response!
No matter if you have pre-sales consultation, installation guidance, after-sales and other issues, our customer service team is always ready to provide you with efficient and professional support!









