1. What chimes can Video Doorbell C30 pair with?
Video Doorbell C30 pairs with eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa, and Google Voice Assistant.
Note: It is not compatible with your existing chime, the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.
2. Is Video Doorbell C30 compatible with HomeBase 3?
Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.However, HomeBase 3 compatibility with Video Call is expected to be available in late November.
3. The Video Doorbell C30 pairs with MiniBase Chime (T8023), Where should the SD card be inserted?
The Minibase Chime can only be used as an indoor "ding-dong" chime via the App >> Doorbell Setting >> Indoor Chime >> Minibase Chime. The SD card can only be placed inside the doorbell to store videos.
4. Why is my doorbell not working correctly after binding?
Video Doorbell C30 is a newly released product. To ensure proper functionality, please download the latest app version (version 4.9.3 or above) and check if the doorbell has the latest software update.
5. Does C30 support 5GHz Wi-Fi?
No, it only supports a 2.4GHz Wi-Fi connection.