1.We offer all payment methods accepted by eBay and all payments are made through eBay.
2. You don't need to worry about giving out money or personal information.
1.Free Shipping Free shipping is available for UK Mainland only. Additional charges apply for other locations.
2.Incorrect Delivery Details If you provided wrong delivery details, let us know within 2 hours to update the address. Otherwise, we will ship to the address provided.
3.Multiple Shipments Items with multiple boxes may be delivered separately.
4.Delivery Times and Management Deliveries are made Monday to Friday, 7 AM to 6 PM. You can track and manage your delivery using all the tracking numbers provided.
5.Ground Floor and Doorstep Delivery We only deliver to the ground floor. This is a doorstep delivery service, so couriers will leave items at your front door.
6.Missed Deliveries If you're not available for two delivery attempts, a £25 fee per item will be charged before resending. The same fee will be deducted from refunds for returned items.
1.Order Cancellation Cancel your order within 3 hours of payment. Once dispatched, cancellation is no longer possible.
2.Unwanted Items Returns, except for defective items, are considered as unwanted. Unwanted items must be returned in original packaging. If not, a £20 handling fee per item and a 50% refund deduction will apply.
3.Return Costs You are responsible for unwanted items’ return shipping costs and risks.
4.Damaged Items If items are found damaged at delivery, sign them as "damaged" or refuse delivery. If not noted, claims may be rejected.
5.Damage Claims Send photos of damaged items to us. We will review and send replacement parts or a new unit if needed.
1.Please feel free to contact us anytime and we will give you a reply within 24 Hours on working days. We are closed on weekends. If you have any questions, feel free to leave us a message in advance.
2.If you have any questions when purchasing our products, please don't give us any bad action . And please feel free to contact us at any time. We will definitely solve them for you seriously~
3.We offer FREE shipping，UK average transit time is from 2 ~ 5 business days.
4.Item will be shipped out within 1 Working days upon your payment completed.
5.Tracking numbers will be sent to you once your order has been shipped.