Shipping Policy
Javson Sports provides high-quality products with reliable and efficient shipping services. We have partnered with Australia’s leading freight forwarders like Australia Post and Star Track Express for small and bulk shipments to deliver safe and fast delivery at the best freight rate across Australia
Delivery Time
Your order will be dispatched within 1-3 working days after we get your payment confirmation. Delivery is only available from Monday to Friday from 9.00 am to 5.00 pm. During peak times there will be a delay. Our distribution center is located in Newcastle, NSW, and is closed on weekends and public holidays. We use Australia Post and Star Track Express and they will take 1-6 working days, depending on your location. Regional areas may take extra time but most deliveries are delivered on time. Your delivery may be delayed due to unexpected events and poor weather conditions.
In case we are not able to fulfill your order we will let you know within 24hrs. However, we will require your consent.
Delivery Cost
Delivery cost will depend on your number of products, their weight, their dimension, and delivery location. Your overall delivery cost will be displayed on the checkout page.
Delivery Address
Your product will be delivered to the address provided by you during the product checkout page. And, once you have been charged, we cannot change the delivery address. Please carefully check your order and shipping information before completing your order.
Delivery to PO Box
Yes, we do ship the order to the PO Box.
Order damaged in Transit
We ensure that your goods are shipped in proper packing that not get damaged in transit. If you receive a damaged parcel then directly contact us within 24 hours after the delivery. Our customer service will assess and assist you in this matter.
Ship Internationally
Yes, We provide international shipping from our Australian warehouse. All import taxes or duties, customs clearance, and all shipping or custom-related issues will be the responsibility of the buyer. No refund or return will be accepted, once we ship your order.
Note: Bulky items are not available for international shipping.
Return Policy
Javson Sports provides quality products to our valued customers. Our quality control department inspects the products twice after production and again checks the product before shipping them to the customers that’s why we have low return & and exchange rates. We have committed to providing a friendly and rapid exchange.
We follow eBay return and refund policy.
Products Eligible for Return Policy:
Products that are eligible for return or exchange are the following:
Product must be unused and in the same condition that you received it.
Product returned to us not damaged.
Request received within 30 days after receiving the order.
Product must be in original condition and packaging.