eBay

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Shipping

1. All the items will be shipped within 5 working days after the payment,the process will be postponed in case of holidays

2. We only ship to the address that you left on the order, please confirm your shipping address is right.

3. When the shipping method is express delivery, some areas need to pay remote fees to the courier company.

Returns

1. If you are not satisfied with the item when you receive it, please return it within 30 days for a replacement or money back. Please contact us before you return it.

2. All returned items must be in the original packaging with all components, all accessories included, and you must provide us the return shipping information (including the shipment carrier and the tracking number)

3.The buyer must cover the return shipping fee. We don't responsible for any custom duty nor import tax.

4.We will refund to you when we receive the return item in good condition which not affecting secondary sales.

5.Buyer must contact us before return the product.

Warranty

1.One Year Manufacturer's Warranty for defective product(excluding items damaged and/or misused after receipt).

2.Defective product must be reported and returned to us within the warranty period (Packaging in original packaging). You must tell us what the defection is and give us your eBay ID. We do not repair or replace product which expired warranty.

Feedback

We value the feedback from buyers and hope to receive your 5-stars rating positive feedback. If you are not satisfied with our product, please contact us as soon as possible, and we will do our best to help you. If you give a neutral or negative review without contacting, it will be considered as an unfriendly behavior and even suspected to be malicious. Because we believe that a real buyer will find ways to communicate with the seller to solve the problem, rather than giving a negative review. We are willing to provide high-quality service to kind-hearted buyers.

If you have any inquires or question, feel free to contact us via ebay message before you leave negative feedback or open case.

Usually,we will reply to you within 24hours.If you haven't received response from us after 24 hours,please check your trash box,or resend the message to us.

If holiday, we will out of office, please keep patient to wait for us back to work. We will reply to you as soon as possible.

Our working time: Beijing time (GMT + 8) : Monday to Saturday from 9:00 am-6:00pm